**Question 1:** What did the former chairman of the Post Office say about the organization's management?
**Answer:** The former chairman described the Post Office as a "mess" that was poorly managed by executives and government appointees.
**Question 2:** What specific issue did the former chairman highlight regarding the treatment of sub-postmasters?
**Answer:** The former chairman highlighted that executives "dragged their feet" in their efforts to compensate and exonerate sub-postmasters who were wronged.
**Question 3:** What is the context of the former chairman's statements?
**Answer:** The statements were made during a public inquiry into the Post Office's handling of the sub-postmaster scandal, which involved wrongful accusations and financial losses for many sub-postmasters.
**Question 4:** What implications do the former chairman's comments have for the Post Office's accountability?
**Answer:** The comments suggest a lack of accountability and urgency within the Post Office's leadership to address the injustices faced by sub-postmasters, raising concerns about the organization's governance and ethical standards.