Former Post Office chairman has criticized executives for their slow response in addressing compensation for sub-postmasters, describing the organization as a "mess." During a public inquiry, he highlighted that both executives and government appointees were reluctant to take timely action to exonerate those affected. The inquiry aims to investigate the failures that led to the wrongful prosecution of numerous sub-postmasters, and the former chairman's testimony underscores the challenges faced in rectifying the situation.

The ongoing inquiry into the Post Office Horizon IT scandal is set to enter a significant new phase this week, as current staff members prepare to share their insights through a comprehensive survey. So far, the public inquiry has gathered extensive evidence, hearing from over 500 witnesses across 152 days of hearings, resulting in a substantial collection of documentation. The investigation has unveiled a troubling history of cover-ups and ineffective management, alongside a strained relationship with government ministers that has persisted for decades. Additionally, the inquiry has highlighted numerous distressing accounts from post office operators, shedding light on the human impact of the scandal. As the inquiry progresses, the forthcoming testimonies from present-day staff are anticipated to provide further clarity and perspective on the issues at hand.