Harrods' chief executive, Michael Ward, has issued an apology regarding the "toxic culture" that existed at the department store during its previous ownership. He acknowledged that staff members were let down in relation to the abuse allegations involving Mohamed Fayed, the former owner. Ward's comments highlight the need for accountability and a commitment to improving the workplace environment at the iconic retail establishment.

The managing director of Harrods has issued an apology following serious allegations made by former owner Mohamed Al Fayed. He accused Al Fayed of fostering a "toxic culture" within the company, characterized by secrecy, intimidation, fear of repercussions, and incidents of sexual misconduct. The statement reflects a commitment to addressing these issues and acknowledges the impact they have had on employees.