Harrods' managing director, Michael Ward, has issued an apology following allegations of abuse linked to former owner Mohamed Al Fayed. Ward acknowledged that it was evident Al Fayed fostered a "toxic culture" characterized by secrecy, intimidation, fear of repercussions, and incidents of sexual misconduct.

Former Harrods chief James McArthur has described witnessing "abhorrent" behavior during his tenure at the luxury department store. He emphasized that he was unaware of any incidents of sexual abuse occurring at Harrods, including a police investigation into such matters. McArthur's comments come in light of recent revelations regarding the store's past, highlighting a troubling environment that he claims he did not personally witness or know about.

A former employee of Harrods has spoken out about the store's inadequate response to allegations of misconduct involving its late owner, Mohamed Al Fayed. The woman recounted her experiences, stating that Al Fayed had referred to her as his "girlfriend" and had kissed her on the forehead. She criticized Harrods for not taking her complaints seriously, claiming that her manager dismissed her concerns regarding Fayed's behavior. In addition to her allegations, five women have come forward with claims of rape against Fayed, who passed away last year at the age of 94. Several others have also reported instances of sexual misconduct attributed to him.

A former employee of Harrods has revealed that her complaint regarding Mohamed Al Fayed was overlooked by her line manager. In an interview with the BBC, she shared her experience of how her concerns about the millionaire were not taken seriously by the management. This incident highlights ongoing issues related to workplace complaints and the response of leadership in addressing them.