accessibilityairlineairline policiesapologyBelfastboarding processcommunication breakdowncompensationcustomer servicedisabled passengerseasyJetflightinclusive travelinconveniencemobility assistancepassenger rightspassenger safetystrandedsupport services.travel experiencewheelchair passengers
What happened to the three wheelchair users in Belfast?
Three wheelchair users were stranded in Belfast after an easyJet flight took off without them.
How did easyJet respond to the incident?
easyJet issued an apology for the incident and expressed regret for the situation.
What measures did easyJet take to address the situation?
easyJet stated that they were investigating the incident and working to ensure it does not happen again in the future.